Returns Policy

We accepts return as per the following policy :

• Only defective/damaged products will be accepted for returns/refunds Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.
• Please complete the form on this page (below) to request an RMA number to initiate the return/refund process.
• parvam.in. retains the rights to examine whether the product returned is defective/damaged.
• Customer will have to bear the shipment charges for non-damaged the replaced/reshipped product.
• If the product stock is unavailable, then refund request will be initiated & customer will be informed via email.
• Customer needs to inform parvam.in within 24 hrs of the Delivery of in cases of accessory missing, transit damage and dead on arrival cases.

Refund & Cancellation Policy :

• If the delivery fails within the specified deadline, the order will be cancelled and the amount will be refunded to the user.
• If the user places the order and due to some reason parvam.in is not able to ship the product (unexpected lack of inventory or any other reason), the order will be cancelled and the amount will be refunded.
• Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.
• In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or information, parvam.in may, at its discretion, either contact the customer for instructions or cancel the order and notify customer of such cancellation. In such cases parvam.in.com will refund the charged amount to the customer (only for which the payment is already received).
• Customer needs to inform parvam.in within 24 hrs of the Delivery of in cases of accessory missing, transit damage and dead on arrival cases.